FAQ: Scheduling Astrological Readings

Answers to the most frequently asked questions regarding scheduling Astrological Readings with Caroline W. Casey. 

 

  •  I would like an Astrological Reading session with Caroline – how do I begin? 

First, purchase your reading here – after your purchase is complete you receipt will be sent to our fantastic human scheduler who will contact you via email, to the email you listed on the form. (Please allow 24-48 hours for scheduling to be in contact.)

**Please check your spam and junk mailboxes for messages from coyoteneworknews after making your purchase** 

In this email, scheduling will provide a list of the next available appointment slots (see below for days and times of Caroline’s typical appointment slots). Please respond asap with your top 2 to 3 options so that we may schedule you as promptly as possible.

 

  • If I purchase a reading today, how long will it be until my reading will happen? 

Caroline is typically booked 4-6 weeks (sometimes up to 2 months) into the future.

This window does fluctuate but do our best to update this estimated timeframe regularly:

Scheduling Window into the Future:

4-6 weeks 

 

As of 9/1/18 we have openings at the end of September and beginning of October. 

 

  • What days and times are Caroline’s appointment slots? 

Caroline’s typical* appointment slots are as follows:

***Based on East Coast Time, USA [UTC -4]***

Time Zone Converter Tool (use New York for East Coast time) 

Tuesday             12 Noon      3pm

Wednesday      12 Noon      3pm

Friday                 12 Noon      3pm

Saturday            12 Noon      3pm

*Caroline’s schedule is subject to change based on travel, speaking engagements, and other opportunities.

We can accommodate international time differences if needed, let us know if you require a special appointment time. 

 

  • What happens if I need to cancel or reschedule my appointment?

If you do need to cancel please contact Scheduling as soon as possible to reschedule your appointment. If your cancelation is within 24 hours of your appointment, there will be a $75 rescheduling fee that we will bill you for, payment must be made prior to rescheduling.

 

  • What happens when someone else cancels? 

If you would like to be put on the ‘cancellation list’ please let Scheduling know at the time you make your appointment. If we have enough time to re-schedule after a cancellation, we will contact this list first.

 

  • Does Caroline offer discounts or specials?

A limited amount of reading specials are offered a few times a year – check here for reading specials of now.

 

  • What is Zoom? 

Zoom is a free web call program (similar but much better than Skype). You can learn more about Zoom on their website: https://zoom.us/

You will need to sign up for the free program by providing your email address here: https://zoom.us/signup

Then, it is easy to “Join the Meeting” for your Astrological Reading by click on the link Caroline sends you directly before your call, or by inputting the code provided to this link: https://zoom.us/join

Zoom FAQ

 

  • Cart Issues
If the Quantity (#) is higher than desired:
1. Go to your cart
2. Click in the box with the number of items, under Quantity
3. Change that number to 1 (delete the number, type in 1)
4. Click the button to Update Total
 
If cart does not update, contact us.

 

If there are multiple items listed in the cart & you would like to delete items: 
1. Go to your cart
2. Click the trash can icon under Quantity to delete the item on that line
3. Delete each line item individually as desired
4. Cart should update/refresh itself, if it does not, click the button to Update Total
 
If cart does not update, contact us.

 

Still Wondering About Something? 

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